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TERMS OF SALE
Article 1 - Purpose
These general conditions of sale are intended, first, to inform any prospective consumer on terms and conditions under which the seller ("STANAGE E-Business") is conducting the sale and delivery of products ordered from the United States' departure and, secondly, to define the rights and obligations of the parties in connection with the sale STANAGE products by E-Business to Consumer ("Buyer"). They apply, without limitation or qualification, to Overall sales of products offered by STANAGE E-Business on its website lenceria-fina.stanage.es (hereinafter "Site").
Accordingly, for any person to order a product offered for sale on the STANAGE E-Business' website wins full acceptance of these terms and conditions which the Buyer acknowledges read before ordering.
The products are offered for sale and delivery to the following geographic territory: American Zone, European Zone, Asian Zone, African Zone and Oceania Zone.
For purposes of these Conditions of Sale, Buyer and STANAGE E-Business are individually or
collectively, the Party or Parties.
Buyer prior to his order, declare that:
- The purchase of products on the STANAGE E-Business'website is not directly related to an occupation and is limited to a strictly personal use;
- Have full legal capacity, enabling it to engage under these terms and conditions.
As a member of a selective distribution network, STANAGE E-Business sells products on its site
Internet-only retail and end consumers. Any order that does not correspond to a clearly
retailing and, more generally, any order or suspected fraud as such, will be considered by STANAGE
E-Business as null and void.
STANAGE E-Business reserves the right to modify at any time these terms and conditions.
Nevertheless, the General Conditions of Sales applicable to the order placed by a Buyer on the STANAGE E-Business' Website are those accepted by Buyer upon the execution of such order.
available at any time by the "Terms" of the Site and applicable to the Buyer.
Article 2 - Identity of Company
Name: STANAGE E-Business in Order of STANAGE E-BUSINESS
Address : 16 West Main Street
Zip Code : 19702
City : CHRISTIANA
State : DELAWARE
Country : USA
Article 3 - Formation of contracts and orders
The selling prices of products online at the STANAGE E-Business' website , quoted in euros, are those in effect at the time of registration of order by the Buyer. The selling prices of products can be modified by STANAGE E-Business at any time. This change will be reported to the Buyer before any order.
They do not include shipping costs, charged in addition to the price of products purchased according to the amount of command. Shipping charges are shown before the registration of the order by the Buyer.
Prices do not include tax (VAT).
3.2 Product characteristics
Pursuant to Article L. 111-1 of the Consumer Code, the Purchaser may, prior to his order, take
knowledge on the STANAGE E-Business' website , the essential characteristics of the product (s) he wants order.
Buyer may select one or several products among the different categories available on the website
Tenders submitted by STANAGE E-Business are valid while stocks last. For products not stored in its warehouses, the offers presented by STANAGE E-Business are valid subject to availability.
STANAGE E-Business is likely to alter the mix of products offered for sale on its website, function including the constraints to its suppliers, without prejudice to the orders placed by the Buyer.
Any order implies acceptance of these terms and conditions, without prejudice to any contractual
Specific agreements between the Parties.
The Buyer has the option to verify the details of its draft order and to correct any errors. From
moment the buyer confirms the order by clicking the "Submit payment", it is considered
knowingly accepted these terms and conditions of sale, prices, volumes and quantities of products
offered for sale and ordered by Buyer. However, Buyer may cancel its order for one hour
its validation by calling Customer Service STANAGE E-Business 1 801 912 1696, leaving the message ormail using the icon "Contact Us" STANAGE E-Business' website .
The order validated by the Purchaser will be confirmed by STANAGE E-Business. The sale will be consideredfinal only after the provision of this order confirmation to Buyer by STANAGE E-Business and receipt by it of the full price.
STANAGE E-Business recommends that the Buyer retains the information in the order confirmation
STANAGE sent by E-Business on a paper or computer paper.
Article 4 - Payment
Payment must be made when ordering online by the Buyer. At no time, payments can not
be considered as a deposit or deposits.
All orders are payable in euros, all taxes and mandatory contributions included.
To set the order on the STANAGE E-Business' website , the Buyer has the following payment methods:
credit card via Paypal, Paypal, STANAGE E-Business voucher sponsorship STANAGE E-Business and be online, under the conditions detailed below.
Gift vouchers accepted in settlement, through customer service STANAGE E-Business are:
- Gift Voucher STANAGE E-Business
The gift card STANAGE E-Business can be used on the STANAGE E-Business' website , in one or more time, up to the amount of credit at a command, possibly supplemented by another means
Payment accepted by STANAGE E-Business.
Purchase orders obtained under the sponsorship program are available only on the Website
STANAGE E-Business, no minimum purchase and during 1 (one) year from the date of issuance. They are subject their validity, combined for the settlement of the same order.
Online assets are assets issued exclusively by STANAGE E-Business and usable by the recipient
only on the STANAGE E-Business' website . They have a term of one year from their date of emission and can not be used in stores.
The Buyer warrants to STANAGE E-Business that has permissions to use the method of settlement
he has chosen for its control, while saving his order.
STANAGE E-Business reserves the right to suspend or cancel any order processing and / or delivery, which of its nature and level of execution in case of default in payment or partial payment of any sum due by Buyer, an incident of payment, or in cases of fraud or attempted fraud concerning the use of STANAGE E-Business' website .
Penalties in an amount equal to the statutory interest rate plus five points are automatically applicable to amounts unpaid after a period of ten days after the settlement date or upon notification of rejection of payment for banking any other means of payment. The delivery of any new order may be suspended in case of late payment or partial payment of a previous order, notwithstanding the provisions hereof.
STANAGE E-Business reserves the right to request a photocopy of identity card and / or if the card
Banking (front only) Buyer for any payment by credit card or by check.
As part of the fight against Internet fraud, the information about your order may be sent to
any third party authorized by law or designated by STANAGE E-Business for the sole purpose of verifying the identification of Buyer of the validity of the order, the payment method used and the proposed delivery.
When an average payment is issued by a bank, we only accept STANAGE E-Business
means issued by a bank or financial institution authorized to practice in France.
To ensure the security of credit card payment, Buyer shall transmit to the STANAGE E-Business
CVV (CVV) on the back of the card used by the Buyer.
STANAGE E-Business uses the services of PayPal for payments SOCET secure.
Article 5 - Delivery and reception
5.1 Conditions of Delivery
5.1.1 General Rules
The products subject to a final order of the Purchaser under the conditions described in the article above 3.3 will be delivered to the address specified by the Buyer on the purchase order.
By default, the invoices are sent by email to the email address specified by the Purchaser in its
STANAGE registration on the Site E-Business.
Failure to comply with contractual conditions described below, no claim by the Purchaser will be accepted.
5.1.2 Features of delivery "Formula Express
Upon delivery, a delivery note or receipt should be signed by the buyer or recipient of ordered products. In case of absence, the buyer or recipient of the Order receives a calling card, enabling
to withdraw the products at the post office nearest specified in the notice of passage for a period of
Buyer or consignee of the goods ordered is prompted to verify the apparent condition of products upon delivery.
In the presence of apparent abnormality (damage, missing product compared to the delivery, or damaged product or package broken, etc..) recorded during the delivery in the presence of an officer of the distributing company, the buyer or recipient of ordered products is bound to apply the procedure Colissimo Post, including pointing to the damage or deficiencies found and making claims and reserves and to refuse delivery by immediate finding of fault with the servant of the distributing company (making an observation).
Buyer or consignee of the goods ordered have a period of 3 days from receipt of command to notify the carrier by registered letter with acknowledgment of receipt, any occurrence of the condition or
contents of the package delivered. He is also asked to report the problem to STANAGE E-Business by calling STANAGE customers E-Business at 1 801 912 1696 or by email using the icon "Contact".
5.1.3 Features of delivery Chronopost
Upon delivery, the Purchaser or the consignee of the goods ordered is delivered by the officer of the company and sign Chronopost acknowledgment of receipt electronically.
In case of absence, the buyer or recipient of the item receives a calling card, allowing it to take
contact the carrier to the address listed on the calling card to arrange another delivery day.
Buyer or consignee of the goods ordered is prompted to verify the apparent condition of products upon delivery.
In the presence of apparent abnormality (damage, missing product compared to the delivery, or damaged product or package broken, etc..), the Purchaser or the consignee of the goods ordered have a period of 3 clear days after the receipt of order to express the carrier, on delivery or by registered letter with acknowledgment of receipt of any incident concerning the condition or contents of the package delivered. He is also asked to report the problems encountered in STANAGE E-Business by calling customer service at STANAG 1 801 912 1696, opening hours of service listed under "Contact Us" STANAGE E-Business' website .
For all orders confirmed Monday to Friday (excluding holidays) before 13h on the Website of STANAG-E Business, the preparation of the order will be held the same day, subject to availability.
Delivery times, after checkout in the conditions described in section 3.3 above, are following:
- Standard: less than or equal to 21 days
- Form Express: less than or equal to 6 days
In case of late delivery exceeding 7 days and not due to force majeure, Buyer shall have the
possibility to cancel the order by registered letter with return receipt addressed to the coordinates
listed under "Contact Us" STANAGE E-Business' website or call 1 801 912 1696, opening hours of service indicated in the "Contact Us" STANAGE E-Business' website . STANAGE E-Business will then conduct an investigation concerned with the carrier prior to refund of the undelivered goods ordered.
The Purchaser may exercise this right to cancel the order for failure to deliver within the contractual period, in a maximum period of sixty days from the current exceeding the maximum specified for delivery of products. The total amount paid by the Buyer will be refunded if the entire order is returned, form of having or redeemable at the option of the Purchaser as soon as possible and no later than thirty days the date on which the Purchaser has exercised its right to obtain cancellation of his order.
Article 6 - Right and withdrawal period
Pursuant to Article L. 121-20 of the Consumer Code, the Purchaser shall have a period of 7 (seven) days from the date of receipt of the order by itself or by the recipient of the order to return at its expense his full order and get at Buyer's option exchange of goods, or a credit or refund corresponding to the amount of the order.
The products must be returned to STANAGE E-Business according to the procedures described in Article 7 - Below.
Article 7 - Back products
Delivered products may be returned by the Buyer to STANAGE E-Business in the conditions and instructions detailed below. The products must be returned to STANAGE E-Business in a perfect state of or resale in their original state (packaging, accessories, manuals ...), duly sealed and accompanied by the return signed by Buyer.
7.1 Back Store
The Purchaser may go into a store STANAGE E-Business and return their purchases within 7 (seven) days the date of receipt of his order to restore its purchases in order to obtain a refund or exchange.
The Buyer must obtain the Purchase Back corresponding to its order. The modalities of return are in store same for products purchased online only for products purchased in store.
7.2 Return by mail or parcel
STANAGE E-Business accepts the return package or by mail for any item purchased on lenceria-fina.stanage.es if it STANAGE returned to E-Business within 7 (seven) days from the date of receipt of the order by Buyer.
The shipping cost of return shipment shall be borne by Buyer, except in case of lack of conformity of products delivered over the command.
The initial shipping costs are not reimbursed to the Purchaser except in the cases referred to in Article 5.2 above on delivery times or Article 6 - above on the right of withdrawal or in case of default conformity of products delivered over the command.
In case of exchange of product (s), costs associated with new product delivery are the responsibility of the Buyer.
To return a product, Purchaser must follow these instructions:
1. Use the original packaging to return the product (s) (s).
2. Complete and attach the Purchase Back to detach from the Delivery Note. Good Returns without Return are not accepted.
3. Send the package by registered mail with return receipt to the following address:
Attention Service E-Store Returns
16 West Main Street CHRISTIANA, DE 19702 - DELAWARE - USA
STANAGE E-Business does not accept packages sent COD. Any risk associated with returning the product is borne by Buyer.
Article 8 - Retention of title
STANAGE E-Business retains full ownership of the goods sold until full payment is received
Full principal, fees, taxes and mandatory contributions included.
Article 9 - Liability
STANAGE E-Business can not be held liable for any damages that may arise from purchase products. Also responsible for STANAGE E-Business' obligations under these Terms Of Sale shall not be liable for any occurrence of an event of force majeure as defined by jurisdictions.
Article 10 - Partial invalidity
If one or more provisions of these terms and conditions are held to be invalid or declared as under such a law, regulation or following a final decision of a competent court, other provisions shall remain in full force and effect.
Article 11 - No Waiver
The failure of either party not to take advantage from the other party of a breach of any of obligations contained in these terms and conditions of sale can not be interpreted in the future as a waiver of obligation.
Article 12 - Applicable law and jurisdiction
Sales of the company's products STANAGE E-Business are subject to U.S. law. Any dispute regarding the existence, the interpretation, performance or breach of contract between STANAGE E-Business and the Buyer, even if multiple defendants, shall, in default of agreement, the exclusive jurisdiction of the courts of the State of Delaware.
Article 13 - "Data Protection"
The personal data collected by STANAGE E-Business at any Purchaser's order is necessary for the management of its order by STANAGE E-Business and its service providers and may be used, reservation of rights exercised by the person concerned to inform it of products or services provided by STANAGE E-Business and / or its trading partners.
According to the law "Informatique et Libertés" n ° 78-17 of 6 January 1978, the Purchaser and the recipient of a control have a right to access and correct or delete data concerning treated STANAGE E-Business, and the right to oppose the use of such data for commercial prospecting Direct. By default, these rights are to STANAGE E-Business by mail addressed to Customer Service STANAGE E-Business at the coordinates listed under "Contact Us" STANAGE E-Business' website .
By ordering from STANAGE E-Business, the Purchaser may also be informed of offers of STANAGE E-Business e-mail unless objection on his part. Three types of emails can be sent
- Event emails;
- Emails personalized offers.
If Buyer does not wish to receive these informational messages, it can send them to STANAGE E-Business at any time by mail or e-mail to the address listed under "Contact Us" STANAGE E-Business' website or via the unsubscribe link contained at the bottom of each email sent by STANAGE E-Business. In case of problems encountered in this regard, the Purchaser may contact Customer Service STANAGE E-Business.
Through STANAGE E-Business, the Buyer has expressly given its consent, may be brought to receive email sales proposals for products or services provided by STANAG trading partners E-Business or from them.
For more information, please contact the 1 801 912 1696, opening hours of service indicated in the "Contact Us" STANAGE E-Business' website .